When Your Form Is Submitted

You control what happens your forms are submitted. Paminga divides that process into two parts:

• What the prospect experiences
• What actions are taken in Paminga and/or in your connected CRM

Prospect Experience

You may redirect your prospect to a URL, present a "thank you" message, or accept a payment from your prospect.

Furthermore, you are able to alter the prospect's experience conditionally based on values they entered in the form, account and contact fields, and more.

Redirect to a URL

Redirect prospects to different URLs based on:

• Values your prospect has entered into your form
• Lead/Contact standard and custom fields
• Account standard and custom fields
• The language of the prospect submitting your form

Redirect to a URL:

Display a "Thank You" Message

Rather than redirecting to a web page, you may choose to display a "thank you" message based on:

• Values your prospect has entered into your form
• Lead/Contact standard and custom fields
• Account standard and custom fields
• The language of the prospect submitting your form

Display a "Thank You" Message:

Accept Payments with Cybersource by Visa

Cybersource, a Visa offering, allows you to securely collect payments online.

The "Cybersource Secure Acceptance" Action will redirect your prospect to Cybersource per your settings.

Contact your Customer Success Manager at support@paminga.com to get set up. The Cybersource by Visa integration page covers setup, the amount field, and what Cybersource receives.

Merchant Defined Data

Cybersource allows you to pass additional information in the redirect from your form.

If you map a field here, Paminga pass it along to CyberSource for you.

Accept Payments with Cybersource by Visa:

Automated Actions

You may configure Paminga to take dozens of actions when your form is submitted.

You may have certain actions taken every time your form is submitted, while making other actions conditional based on prospect geography, values submitted in your form, your prospect's language, and more.

Global Actions, Conditional Actions, and an Action Set all work together. Use any combination of them. They are not alternatives: on each submission, Paminga runs your Global Actions, your Action Set's actions, and every Conditional Action whose conditions the submitter meets.

Global Actions

Global Actions are triggered every time your form is submitted. Paminga offers dozens of automated actions.

Conditional Actions

Conditional Actions are only triggered when the person submitting your form meets additional conditions of your choosing.

Action Sets

Action Sets enable you to reuse a set of Global and/or Conditional Actions in multiple locations across the platform.

You can link one Action Set to a form. Its actions run in addition to any Global and Conditional Actions you set on the form itself.

Example: Create purpose-based Action Sets and trigger them automatically from all Forms that share that purpose.

This gives you a single point of control to adjust actions across any number of Forms.