Data Residency // EU
The Problem With "EU Hosting"
A lot of vendors will tell you your data is "in the EU" and mean a database sitting in Ireland — while the application reading and writing to it still runs out of the US, and your CRM sync quietly round-trips through Virginia on its way in and out.
That's not what happens here. The compute runs where the data lives. When you connect Salesforce or Dynamics on an EU account, the entire handshake — authorization, credentials, sync workers — stays EU-side. Nothing detours through the US to function.
What Stays in the EU
Contacts, activity history, digital assets, and the application itself (API, background workers, email and landing page renderers) all run in eu-central-1.
Its own VPC, databases, object storage, and credentials. No replication path to the US, no network route between the two.
Application logs stay in-region with capped retention. Backups are in-region encrypted snapshots that never cross a border. Email sends through SendGrid's EU region, not the global one.
One Honest Exception
Your published landing pages, hosted images, and tracking beacon are delivered through a global CDN — that's how any fast website works, EU or not. That's public marketing content you've chosen to publish, not your contact data. Your records, activity history, and account data never touch it.
Common Questions
Yes, talk to your Customer Success rep to get that started.
Paminga's side of the connection runs entirely in the EU. Where your Salesforce org or Dynamics tenant itself lives is set by your contract with that provider — worth confirming on their side if you need EU residency end to end.
No — feature parity is the whole point. Same builders, same automations, same reporting, same integrations.
Request it at signup, and you're live in Frankfurt before your first send — no migration, no separate project.
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