AccountScoreAdjustmentCause

Why an account's score changed.

enum AccountScoreAdjustmentCause {
  ENGAGEMENT
  EXPIRY
  FIT
  MANUAL
  RECONFIGURE
  RESUME
  RESET
  MERGE
  ACCOUNT_MERGE
}

Values

AccountScoreAdjustmentCause.ENGAGEMENT

AccountScoreAdjustmentCause.EXPIRY

AccountScoreAdjustmentCause.FIT

AccountScoreAdjustmentCause.MANUAL

AccountScoreAdjustmentCause.RECONFIGURE

The ruleset's rollup method, top N, window or weights changed and every account was re-scored.

AccountScoreAdjustmentCause.RESUME

The account's pause was lifted and its score caught up with the window.

AccountScoreAdjustmentCause.RESET

A person reset the account's Engagement and/or Manual score. Thresholds do not fire for it.

AccountScoreAdjustmentCause.MERGE

A contact merge moved the merged-away contact's engagement contributions to the survivor.

AccountScoreAdjustmentCause.ACCOUNT_MERGE

Another Account was merged into this one and its score was re-rolled with the merged contacts.

Member Of

AccountScoreAdjustment object