CRM Custom Syncs
Why set up a Custom Sync with your CRM
Do you have a large number of leads, contacts & accounts in your CRM? Are you wanting to limit those who enter into your Paminga instance?
If so, there is an option of adding a Custom CRM Sync to allow this.
This type of sync allows you to choose which leads, contacts or accounts you would like to sync over from your CRM, giving you total control over managing your account.
How to Setup a Custom Sync
In your CRM, create a custom boolean (true/false) field for Accounts/Contacts/Leads with:
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A name of Sync_to_Paminga. This is the name of the field, not the label. *Please note: this is case sensitve.
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If you utlize SalesForce:
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Field Name: Sync_to_Paminga
- Note: SalesForce automatically adds __c so it ends up as Sync_to_Paminga__c (Case sensitive)
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If you utlize Dynamics:
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Field Name: Sync_to_Paminga__c
- Note: Dynamics may force a preface. When you set up your custom sync, if a preface is present please ensure to let our Team know what the preface is. I.E. fx_Sync_to_Paminga__c
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If you utlize Sugar:
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Field Name:sync_to_paminga
- Note: Sugar automatically adds c so it ends up as syncto_paminga_c (Case sensitive)
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A default of FALSE
Once this is created, you will want to go in and check (or mark True) for any Accounts/Contacts/Leads that you want to come over on the down sync. Anything that is not marked TRUE will be skipped by our sync.
Additionally, if you do not want an entire object synced (ie you do not want to sync any Accounts) then you do not need to add the field. If the field is not added our sync will skip the object entirely.
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I.E. Sync all accounts & contacts, but only these leads
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I.E. Sync all accounts, but only these contacts & leads
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I.E. Sync only these accounts, contacts & leads
Once complete, please reach out to the Customer Success Team by emailing support@paminga.com. Please let our team know that you would like to turn on your Custom Sync and if applicable any objects to skip.
